London's independent transport watchdog

We were really concerned that proposed changes to the 424 bus route would significantly reduce the usefulness of the service for many passengers 🚍

So we are pleased to hear that these changes are no longer going ahead, with only a slight reduction in frequency now planned 👍

Although 4 in 5 people say they would report a crime they experience or witness on public transport, only 2 in 5 actually do. There are many reasons for this, including confusion about who to report to and lack of support from station staff.

Last month, we published our latest