Skip to main content
About us
Introduction to London TravelWatch
Staff
Board members
Equity, Diversity and Inclusion
Vacancies and tenders
What people say about us
Our work
Casework
Campaigns and advocacy
Research
Public meetings
Consultations
Successes
Campaigns
Making buses better
Digital exclusion
Personal security
Out in London
Rail reform
Complaints
Making an initial complaint
Where to send your complaint
Appealing to London TravelWatch
Roads and streets
News
News and opinion
Publications
Advice
Travelling around London
Your rights
Refunds and compensation
Penalty fares
Links to other organisations
Popular pages
Oyster and Contactless
Freedom Pass
Capping
Elizabeth line
Contact us
Working in partnership with Transport Focus
Join our digital community
About us
Introduction to London TravelWatch
Staff
Board members
Equity, Diversity and Inclusion
Vacancies and tenders
What people say about us
Our work
Casework
Campaigns and advocacy
Research
Public meetings
Consultations
Successes
Campaigns
Making buses better
Digital exclusion
Personal security
Out in London
Rail reform
Complaints
Making an initial complaint
Where to send your complaint
Appealing to London TravelWatch
Roads and streets
News
News and opinion
Publications
Advice
Travelling around London
Your rights
Refunds and compensation
Penalty fares
Links to other organisations
Popular pages
Oyster and Contactless
Freedom Pass
Capping
Elizabeth line
Contact us
Search
Home
Blogs
Blogs
Latest blogs
Blog
27 December 2023
Our role in the ticket office consultation
Back in July, 13 train companies across England announced proposals to change the way they staff rail stations. The plans would have seen hundreds of...
Read more
Blog
12 April 2023
What accessibility means in practice and how we can adapt to a hybrid model for live events
Last month we launched our latest piece of research, ‘Left Behind Londoners - Digital Exclusion and Disadvantage in London transport’. We...
Read more
Blog
24 February 2023
Southeastern’s timetable – moving trains or moving people?
The new Southeastern timetable has had a rocky start. The company is listening to concerns and addressing shortcomings, but needs to work hard to...
Read more
Blog
05 August 2022
What do TfL’s proposed bus changes mean for Londoners?
Buses are used by more Londoners than any other type of public transport. They’re the backbone of how people move around the city, providing the...
Read more
See more